Please review our Privacy Policy, which describes how GVL handles any personal data collected
from visitors to this GVL site.

The copyright in all materials provided on this Site is owned by GVL. Except impliedly or
expressly stated, no material contained in this Site may be reprinted, copied, reproduced,
distributed, downloaded, republished, displayed, transmitted or posted without the prior
written consent of GVL – either in any form, but not limited to, electronic, photocopying,
recording or otherwise. Any unauthorized use of any material contained on this Site violates
copyright laws, trademark laws, the laws of privacy and publicity and communications
regulations and statutes.

Links, Frames & Meta Tags
Any organization may link to the home page of the GVL Site as long as the link does not cast
GVL in a false or misleading light. Please let us know if you link to the GVL site by contacting us
You may not frame the content of the GVL site. You may also not use metatags or any other
“hidden text” that incorporates the GVL Trademarks or our name without our express written
While we consistently strive to ensure that the information on the GVL Site is correct, we do
not warrant the total accuracy and completeness of the material on our Site. We may make
changes to the material on the GVL Site at any time without notice. However, we would provide
notice of substantive changes to the GVL Site Privacy Policy. The material on our Site is
provided “as is” without any conditions, warranties, or other express terms of any kind.

Limitation of Liability
 GVL shall not be liable for any delay (partial or total non-performance) of the services
arising directly or indirectly from any event outside our Company’s control. This also
includes failure by any Client to comply with any of its obligation.
 GVL shall have no liability for any indirect or consequential loss.

Collection of Data
We collect your personal data whenever you ask for information about one of our training
courses or when you register or are registered by your employer in one of our training courses,
workshops or seminars.
As part of our procedure to process your inquiries and registrations, we collect your name,
email and postal addresses, GSM phone number, and, sometimes (where applicable), company
and type of business.
To process individual enrollment and participation, we ask for your name, email and postal
addresses, GSM phone number, company name and address, Training or Human Resources
Manager’s name and GSM phone number.
We may also use either your postal or email addresses to send you information about further
corporate/professional training, and other services similar to those you have ordered from GVL.
If you do not wish us to send you this type of additional information, you could let us know by
following the unsubscribed instructions we often include in every email, or by sending us notice
of your preferred choices or needs at
Rest assured that the personal data we collect about you is stored in limited access servers
behind a fire wall. We would maintain safeguards to protect the security of these servers and
your personal data.
Review and Correction
You may review and update the personal data you have provided to us by emailing us at, or sending your request by post to:

Terms & Conditions

 Fees – Program fees include: instruction, course/seminar materials, breakfast/lunches,
refreshments served during the entire course/seminar, but not hotel accommodation.
Mode of Payment: Each participant or delegate has the option to pay the course fee directly or
request to send an invoice to his/her company/sponsor. Direct deposit into our stipulated bank
account, Debit/Credit Card or Electronic Fund Transfer payments are acceptable.
 Cancellation / Substitution – Full payment of the course fee must be made not later
than seven (7) days prior to programme start date. Cancellations received in writing
within at least 10 days prior to the training course/seminar will be subject to
administration fee (10% of total course fee per participant). A registered
participant/delegate can nominate a substitute with no extra cost provided the same is
done in writing and received by GVL at least seven (7) days before the programme start
 Hotel Accommodation – Is not included in our course fees. Requests for hotel
reservations should be made at least four (4) weeks prior to the start of a programme.
Hotel accommodation is subject to availability and terms and conditions imposed by the
hotel will apply in all circumstances.
 Attendance Certificate – Our participants are expected to attend all programme days
and fulfill all programme requirements in order to receive a GVL Certificate.
 Force Majeure – Any circumstances beyond the control of GVL may necessitate
postponement, change of course/seminar venue or substitution of assigned Instructor.
The Company reserves the right to exercise this clause and implement such
Please Note: Our fees, dates, speakers/instructors are subject to change. GVL’s liability is
limited to reimbursement of paid programme fees.
 Fair Access/Equal Opportunities – In the provision of our services as a world-class
Training outfit, GVL is committed to providing fair access/equal opportunities
throughout the delivery of all its courses and assessments leading to the completion of
training programmes, or 3 rd party qualifications/certifications.